Known issues

Active known issues for the Loupe public beta. If you hit one of these, it is already on the team's list — please add reproduction details and your macOS/iOS version to the existing report rather than opening a duplicate.

Reporting a new issue? Email security@theloupe.team for anything security-related, or email hello@theloupe.team for general bug reports and feature requests. The project also accepts GitHub issues from trusted testers (request access by emailing hello@theloupe.team with your GitHub username and the build version from /healthz).

Active

iOS controller is view-only when targeting an iPhone or iPad

Apple does not allow third-party apps to inject input on iOS. This is an Apple platform policy, not a Loupe limitation. The iPhone → Mac and iPad → Mac directions (the documented USP) are full control; the reverse direction is always view-only on Apple devices.

See docs/architecture.md → Known limitations.

Single-region TURN relay (EU, Austria)

The default turn:signaling.theloupe.team:3478 is hosted in a single EU region. Latency for clients in North America or Asia is noticeably higher than the EU numbers reported in the latency report, and a regional outage takes the public relay down with it.

Self-host the relay on a $5/month VPS near your client, or wait for the multi-region rollout tracked on the public roadmap.

Dynamic IP at the data center causes some mail gateways to flag Loupe-sent mail as spam

The signaling host has a residential-class dynamic IP. Some corporate spam filters score mail from that range aggressively. The team is rolling out a static IP with reverse DNS in the next sprint.

If your waitlist confirmation lands in spam, mark it as "not spam" once; future sends from that address will arrive in the inbox.

Multi-monitor selection is not yet shipped

The Pro tier advertises multi-monitor selection, but the feature is planned, not shipped. Today Loupe mirrors the primary display of the host. A Pro user with two external monitors will see their primary monitor on the iPhone.

Tracked on the public roadmap. ETA: Q3 2026.

Recently resolved

The following items were marked resolved in earlier sprints and are tracked on the status page security posture table and the project changelog rather than here. If you were redirected to this page from a search result, the current public beta has these covered:

Workarounds that help today

Last reviewed against the build running on /healthz. The page is updated whenever an issue flips state on the status page.